We hold over 45 years of expertise and are an independent, professional and flexible flavour manufacturer specialising in Asian flavours and heat-resistant flavours. Our certified halal facility and flavour solutions cover a wide range that cater to the discerning needs of an international market.

T: +603 5633 9305

E: info@mymatrix.co

© 2023 Matrix Flavours and Fragrances.

© 2023 Matrix Flavours and Fragrances.

Matrix Matrix

Privacy Policy

Introduction

Matrix Sdn Bhd (hereafter “Matrix”) knows data privacy is a top concern today. We take your right to privacy seriously and are committed to protect your personally identifiable information (“personal data”) in line with the Personal Data Protection Act 2010 and other applicable laws. To help us build a relationship of trust with you, this policy sets out our approach in handling your personal data. This policy applies to personal data collected by us only.

By accessing/visiting our website [newsletter subscriptions, enquiries or submitting resumes] with us, you acknowledge and agree that you accept policies outlined here and you consent to us collecting/using/processing and/or disclosing your personal data.

 

Types of personal data collected

The types of personal data which we collect include but are not limited to: –

  1. Name
  2. Email

We only collect/use and process personal data to the extent that such data is necessary for the relevant purpose.

 

How personal data is collected

We do not collect your personal data unless it is provided to us voluntarily by you directly. We use this data to understand you better to improve and personalise your experience when interacting with us. Kindly ensure your personal data is current, complete and accurate at all time.

We will collect your personal data (name & email will be mandatory fields): –

  1. when you send us an enquiry;
  2. when you sign up for our newsletter;
  3. when you submit your CV

    The above are not exhaustive but sets out some common instances of when your information may be collected.

     

    Purposes for using your personal data

    Below describes the various purposes for which we collect and use your personal data. Do note not all of the purposes/uses below will be relevant to every individual.

    1. follow-up on enquiries
    2. evaluation of CV submissions
    3. any other purposes which we notify you of at the time of obtaining your consent;
    4. any other purposes for which you have provided the information; and
    5. any other incidental purposes related to or in connection with the above.

     

    Protection of personal data

    We ensure appropriate measures and practical steps be in place to protect the personal data from any loss, misuse, modification, unauthorised or accidental access or disclosure, alteration or destruction so to keep your personal data confidential and secure. If you choose to share the information publicly, these protections do not apply. 

     

    Disclosure to third party

    Matrix will not disclose to nor share your personal data with third parties unless it is deemed necessary, your consent is obtained, a service provided requires interaction with a third party or is provided by a third party on our behalf, or to the extent required by applicable law or legal reasons. If we disclose to or share with any third party the personal data we will require such persons to appropriately safeguard the personal data provided to them.

     

    Retention of personal data

    It is our policy to retain personal data for as long as it is necessary for the purposes such data was collected to be processed. If it is no longer required for the said purpose, we will either permanently delete or destroy or anonymise the relevant personal data.

     

    Changes to the Privacy Policy

    As business evolves, we might need to change this Privacy Policy, and we reserve our rights to do so. To the fullest extent permissible under applicable law, your continued use of our website shall constitute your acknowledgement and acceptance of the changes made. Please check back frequently to see any updates or changes to our policy.

     

    Cookies

    [A cookie is a piece of data from a website that is stored within a web browser that the website can retrieve at a later time. The use of cookies is an industry standard and they are found at most major websites. We use cookies to better understand the browsing needs of our audience. These cookies are unique to our domain and cannot be altered or retrieved by any service or another domain. You are able to manage or delete cookies directly from your browser history. For instructions on how to manage or delete cookies, please check the support website for your browser.]

     

    Your rights

    To the extent permissible under applicable law, you shall be given access to your personal data held by us and be able to correct that personal data where the same is inaccurate incomplete misleading or not up-to-date. The consent that you provide for the collection use and disclosure of your personal data will remain valid until being withdrawn by you in writing. You may withdraw consent and request us to stop collecting using and or disclosing your personal data for any or all of the purposes listed above by submitting your request in writing. Your rights can be exercised by contacting us at info@matrixflavours.com.

     

    Contact Us

    If you have question or comment or a complaint on this Privacy Policy please contact us via email at info@matrixflavours.com.