COMMITMENT TO INNOVATION
We grow with the growing needs of worldwide preferences and requirements. Every new idea is an idea worth exploring.
COMMITMENT TO QUALITY AND SAFETY
We are our strictest critic. We practise stringent quality control on products before leaving our warehouses, to ensure the highest in quality and safety standards. We also give the ‘halal’ assurance for all our products.
Our quality systems have been accorded the ISO 9002:2008 in 2009 and our food safety standards meet FSSC 22000. We are also accredited with Good Manufacturing Practices (GMP), as well as Hazard Analysis Critical Control Point (HACCP) system. We were proudly accorded and certified with MS 1480 and MS1514 standards by the Ministry of Health Malaysia since 2009.
Qualified to produce flavours in a fully dedicated Halal premise, we also offer a range of Kosher flavours. As a member of the Supplier Ethical Data Exchange (SEDEX), we are committed to business practices that are ethical and responsible, both internally and externally, both locally and internationally.
COMMITMENT TO RESEARCH AND DEVELOPMENT
The Matrix Group’s solutions have always been based on technically strong research and development. We strive to understand the processes involved and to apply this knowledge to produce effective products that work efficiently. We work closely with our customers, and that’s how we stay relevant at the forefront of market trends and maintain our position as a leader in flavours.
COMMITMENT TO CUSTOMER SATISFACTION
Our customer service team is dedicated to ensuring your satisfaction. Our personalised service is flexible and caters to all needs. We keep our prices competitive so you can enjoy maximum value. Speak to us and we would be happy to work with you as our partner, so you can truly discover how flavours can make a big impression.